Rideau Community Health Services (RCHS) is committed to providing a respectful, accessible and inclusive environment for all clients, staff, volunteers and visitors.
We believe integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.
RCHS welcomes and encourages people living with disabilities to use our services. RCHS will provide access to our services for people with disabilities in a way that respects their right to dignity, independence and integration.
We will evolve our policies and procedures to ensure compliance with the Accessibility for Ontarians with Disabilities Act, 2005, (AODA) and its standards for customer service, employment, transportation, environment, and information and communication.
Guided by the core principles of the Act, including independence, integration and equal opportunity, our goal is to progressively work to eliminate barriers to the services and employment opportunities provided by RCHS.
Please click the links for the complete Rideau Community Health Services Multi-Year Accessibility Plan 2017-2023.
- GEN 216 Accessibility
- GEN 217 Support Persons
- GEN 218 Use of Assistive Devices
- GEN 219 Service Animals
- GEN 221 Notice of Disruption in Service
- GEN 222 Communicating with People with Disabilities
- GEN 224 Employment
- GEN 226 Training for Accessibility for Ontarians with Disabilities Act
- SD 300 Client Feedback, Comments, Compliments, & Complaints