About the Telemedicine Program

Using video-conferencing you can visit a doctor, specialist, or other health care provider closer to home. A nurse is available to assist you and the provider during the appointment (for example to check your blood pressure). Telemedicine Services can be used for many types of medical visits, saving you time and money. Some of the types of appointments that can be done by video conferencing are visits with your heart, kidney and cancer specialists, psychiatrists, dietitian, pre-op assessments. These visits are secure and use Ontario Health Virtual Visit technology. Services are provided at our Smiths Falls, Merrickville and Brockville sites as well as outreach locations throughout Leeds, Grenville, and Lanark.

Click here to view Frequently Asked Questions

How to Get Services

A referral from a primary care provider is required to access the telemedicine program.

If you are seeing a specialist and would like to be seen closer to home, please call one of the following sites and speak with a telemedicine nurse.

Smiths Falls Site at 613-284-2558 or Toll-Free 1-877-321-4500
Brockville Site at 613-498-1555

External primary care providers, please click here for the RCHS Telemedicine Referral Form, and click here to view more information on referrals to our virtual care support services. 

For a complete list of programs available, see our Telemedicine Brochure.

Email Consent For Clients

If you have been asked by the telemedicine nurse to complete an email consent form, please print this form, complete it and submit to the email address provided to you.

For more information about the RCHS Telemedicine Program please contact our Smiths Falls office at 613-284-2558 or 1-877-321-4500. Or you may contact our Brockville office at 613-498-1555.

You can view more information about telemedicine by visiting the OTN website at www.otn.ca.